Privacy Policy

1. Introduction

Welcome to the AI Game Assistant (the "Service") provided by Shenzhen Yaotai Times Trade Co., Ltd. (hereinafter referred to as "Company", "we", "us", or "our").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI Game Assistant service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our Service.

We respect your privacy and are committed to protecting your personal information. This policy applies to information we collect:

• On our website
• Through our AI Game Assistant service
• Via email, text, and other electronic messages between you and us

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Information You Provide to Us

When you purchase our Permanent Membership (SVIP) or contact us for support, we may collect:

• Email address (used for account identification and SVIP upgrade delivery)
• Billing information (processed securely by Creem – we do not store full payment details)
• Name (if provided during checkout)
• Communications (when you contact us for support, we retain our correspondence)

2.2 Information Automatically Collected

When you access and use our Service, we may automatically collect:

• Usage data (how you interact with our AI Game Assistant, features used, etc.)
• Device information (browser type, operating system, device type)
• Log data (IP address, access times, pages viewed, referring website)
• AI interaction data (game search queries you submit to our AI assistant)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Creem (our payment processor) – payment confirmation and transaction status
• Email service providers – delivery confirmation for SVIP activation emails

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Service – Including processing your SVIP upgrade, delivering access credentials, and enabling AI game discovery features
• To improve and optimize our Service – Analyzing usage patterns to enhance AI recommendations and user experience
• To communicate with you – Sending SVIP activation confirmations, service updates, and responding to support inquiries
• To protect our legitimate business interests – Detecting and preventing fraud, unauthorized access, and misuse of our Service
• To comply with legal obligations – Maintaining records as required by applicable laws

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

• Contract performance – Processing is necessary to fulfill our agreement to provide the AI Game Assistant service upon your purchase of SVIP membership
• Legitimate interests – Improving our Service, preventing fraud, and communicating important updates
• Legal compliance – When we have a legal obligation to process your data
• Consent – When you have explicitly agreed to certain processing activities

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.

Types of cookies we may use:

• Essential cookies – Required for basic website functionality and payment processing
• Preference cookies – Remember your settings and preferences
• Analytics cookies – Help us understand how visitors interact with our website

Your choices: Most web browsers allow you to control cookies through their settings. However, disabling certain cookies may affect website functionality.

6. How We Share Your Information

We may share your information in the following limited circumstances:

6.1 Service Providers

We may share your information with third-party vendors who perform services on our behalf:

• Creem – Our payment processing partner (Merchant of Record). Creem collects and processes payment information on its own behalf. Please review Creem's Privacy Policy for details on how they handle your payment data.
• Email delivery services – To send SVIP activation emails and support communications
• Analytics providers – To help us understand usage patterns and improve our Service

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

6.4 Protection of Rights

We may disclose your information when we believe disclosure is necessary to:

• Protect our rights, property, or safety
• Enforce our Terms of Service
• Investigate and prevent fraudulent or illegal activities

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage – Your information is stored on servers with industry-standard security protocols
• Access controls – Only authorized personnel have access to personal information
• Regular security reviews – We periodically review our security practices

Please note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Email address and SVIP status – Retained for the duration of your membership and for a reasonable period thereafter to comply with legal obligations
• Support communications – Retained for up to 24 months after the last interaction
• Usage data – Retained in aggregated and anonymized form for analytical purposes

9. Your Data Protection Rights (GDPR, CCPA, and Other Jurisdictions)

Depending on your location, you may have certain rights regarding your personal information:

For users in the European Economic Area (EEA) – GDPR Rights:

• Right to access – Request a copy of the personal information we hold about you
• Right to rectification – Request correction of inaccurate or incomplete information
• Right to erasure ("right to be forgotten") – Request deletion of your personal information under certain circumstances
• Right to restrict processing – Request limitation of how we process your information
• Right to data portability – Request transfer of your information to another organization
• Right to object – Object to processing based on legitimate interests
• Right to withdraw consent – Withdraw consent at any time (where processing is based on consent)

For users in California (USA) – CCPA/CPRA Rights:

• Right to know – Request disclosure of categories and specific pieces of personal information collected
• Right to delete – Request deletion of personal information (subject to exceptions)
• Right to opt-out – Opt-out of the sale or sharing of personal information (we do not sell personal information)
• Right to non-discrimination – We will not discriminate against you for exercising your privacy rights

How to exercise your rights:

To exercise any of these rights, please contact us at: ns4u@qq.com

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

10. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. Different data protection laws may apply to the processing of your information in these locations.

By using our Service, you acknowledge and consent to the transfer of your information to countries where we operate. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

For users in the EEA: We ensure that appropriate safeguards are in place for international data transfers, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to the address associated with your account (for SVIP members)
• Displaying a prominent notice on our website

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Do Not Track Signals

Our website does not currently respond to "Do Not Track" (DNT) signals from web browsers. However, we do not track users across third-party websites for behavioral advertising purposes.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices:

• Email: ns4u@qq.com
• Response Time: We aim to respond to all inquiries within 48 hours (excluding weekends and public holidays).

For data protection-related matters, you also have the right to lodge a complaint with your local data protection supervisory authority.